Frequently Asked Questions

Ordering

Is there a minimum order? No — one T-shirt is fine.

What's the same-day cut-off? 1pm Monday–Friday, 11am Saturday. The website shows live availability — if today is full, it says so honestly.

Can I order more than 99 items? Yes, via a bulk quote — at that scale a human prices it properly.

Artwork

What files can I upload? PNG, JPG, WEBP in the designer. Vector files (SVG, PDF, AI, EPS) can be emailed to info@teeworld.uk and we'll set them up manually. For print-ready files, PNG at 300 DPI with transparent background is ideal.

What if my image is low quality? The designer warns you as you work, and our team checks every order before printing. We'll contact you rather than print something disappointing.

Do you offer embroidery? No — we specialise in DTF, DTG and vinyl printing, which lets us guarantee same-day turnarounds embroidery can't match.

Collection & delivery

Where do I collect? 17 Spelman Street, London E1 5LQ, during the collection window shown on your confirmation.

Do you deliver? Same-day London courier, UK next-day and standard 2–3 day delivery, priced at checkout.

Payment

How do I pay? Securely online by card when you order — payment is processed by Stripe, and your card details never touch our servers.

Are prices inclusive of VAT? Always. The VAT element is itemised on your confirmation.

Problems

My print is faulty. Send a photo to info@teeworld.uk with your order number — misprints are reprinted free under the Print Quality Promise.

Can I return a personalised item? Personalised goods can't be returned for change of mind (UK consumer law), but faults are always covered. Blank items: 28 days, unworn.